Personal data processing policy.

Last updated: 10 November 2026

In short: we use the data you give us in the contact form or the micro-diagnostic only to reply, send you your result, offer you our services and improve what we do. We don't sell your data. You can ask us at any time to correct or delete it by messaging us on WhatsApp at +57 300 127 0863.

1. Who is responsible for your data

Controller: Alejandra Forero, the individual who operates the Grow8 brand.

Address: Bogotá, Colombia.

WhatsApp: +57 300 127 0863

2. What data we collect

Data	When	Required?
Name	When you write to us through the contact form or request your micro-diagnostic	Yes
Company and what you want to understand or improve	When you write to us through the contact form	Yes
WhatsApp number or email	In the contact form (one of the two) and in the micro-diagnostic (WhatsApp required, email optional)	Yes
Your website or Instagram	In the contact form (optional) and when starting the micro-diagnostic	Depends
Your answers and your traffic light	When completing the micro-diagnostic	Yes

We don't ask for sensitive data (health, ethnic origin, beliefs, biometric data) or data from minors. If you are a minor, don't use the form.

3. What we use it for

We don't sell, rent or hand over your data to third parties for their own purposes.

To reply to your contact request and talk about your business.
To send you the result of your micro-diagnostic and our recommendations by WhatsApp or email.
To contact you to offer our diagnostic, solution and workshop services.
To send you digital marketing information that may be useful. You can ask us to stop at any time.
To keep an internal record of contacts and improve our questions and services with aggregate statistics.

4. Who we share it with and where it is stored

We store your data in tools from technology providers acting on our behalf:

Google (Google Sheets and Google Workspace), to store contacts.
Supabase, the database of this website, where contacts and micro-diagnostic results are also stored.
Meta (WhatsApp), to communicate with you.
Vercel, which hosts this website.
Meta (Facebook and Instagram) and Google (Google Analytics and Google Ads), to measure visits to the site and the results of our ads, as explained in the cookies section.

These providers may have servers outside your country, for example in the United States. By accepting this policy you authorise that transfer, which is made only with providers offering adequate security measures. Within Grow8, your data is only seen by the three people on the team who handle diagnostics and solutions.

5. How long we keep it

For as long as there is a business relationship or your interest in our services, and at most 2 years from your last contact with us, unless a law requires us to keep it longer. If you ask us to delete it sooner, we do.

6. Your rights and how to exercise them

At any time you can:

Know what data we hold about you.
Correct or update it.
Ask us to delete it.
Object to its use for any purpose or withdraw your authorisation.
Ask for proof of the authorisation you gave us.

How: message us on WhatsApp at +57 300 127 0863 with your name, your registered WhatsApp number or email and what you want to do. We'll reply through the same channel.

If you are in Colombia

This policy follows Law 1581 of 2012 and its regulations. We answer queries within 10 business days and complaints within 15 business days. If you are not satisfied, you can go to the Superintendence of Industry and Commerce.

If you are in Mexico

This document serves as a privacy notice under the Federal Law on Protection of Personal Data Held by Private Parties. You can exercise your rights of access, rectification, cancellation and opposition (ARCO) within the periods set by that law, and go to the competent data protection authority if you are not satisfied.

If you are in Spain

We process your data under the General Data Protection Regulation (GDPR) and Organic Law 3/2018. The legal basis is your consent. In addition to the rights above, you have the right to portability and to restriction of processing. We reply within one month at most and you can complain to the Spanish Data Protection Agency.

7. Cookies and measurement

This site uses measurement tools: the Meta pixel and Google Analytics, and may use Google Ads tags. They store small files (cookies) or identifiers in your browser to know how many people visit the site, where they come from and whether they write to us or complete the micro-diagnostic. With that we measure which ads work and show Grow8 ads to people who already visited the site.

These tools don't receive your name, your WhatsApp or your answers. If you are in Spain or another country that requires it, we ask for your permission before activating them. In any country you can block or delete them from your browser settings; the site keeps working the same.

We also measure the use of the site with our own tool, anonymously and without cookies: pages viewed, clicks and how far each page is read, to improve navigation. It doesn't store your IP address or anything that identifies you, and if your browser sends a do-not-track signal (Global Privacy Control or Do Not Track), it measures nothing.

When you take the micro-diagnostic, we automatically review the website you enter: public information only, as any visitor would see it (links, installed measurement tools, whether prices or contact channels are visible). To measure its speed we query Google's PageSpeed Insights, which receives only the page address, never your data.

8. Security

We use restricted-access accounts with two-step verification, and we don't share contact sheets outside the team. No system is infallible; if an incident affects your data, we'll let you know.

9. Changes to this policy

If we change anything important, we'll update the date above and, if the change affects how we use your data, we'll tell you before applying it.

Grow8 · Digital strategy and performance